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CUA
Members:
Around
June 19, 2007, several of you notified us about Medicare remittance
notices from NHIC Corporation that were followed by demand letters
from PRG Schultz (the California Recovery Audit Contractor) requesting
repayments of overpayments for prostate cancer drugs during the
period from late 2002 through the middle of 2003.
Based
on the examples of the demand letter we have seen, the alleged overpayments
stem from NHIC’s misapplication of the least costly alternative
(LCA) policies that govern the amount of payment for luteinizing
hormone-refractory hormone drugs in your Medicare region. Urology
practices are being asked to repay amounts in the thousands of dollars
and you have only been given three weeks to comply.
Because
the accuracy of patient lists and amounts issued by the carrier
have historically been in question, we suggest that you undertake
the steps outlined below. In other states, urologists have prevailed
in arguing that such overpayments were the fault of the carrier
and therefore the providers should not be forced to pay since they
complied with the rules as they understood them.
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Immediately
send a letter back to the carrier acknowledging receipt and
indicating that you intend to appeal. This letter should be
sent to NHIC Overpayment, NHIC Redeterminations, P.O. Box
272854, Chico, CA 95297-2851. Enclose copies of each demand
letter that you have received to date. NOTE: These letters
identify each patient by name and claim control number. If
all you have received so far are Medicare remittances with
large lists of overpaid claims for multiple patients, you
should wait for the demand letters that follow. |
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In
your letter, include the following: |
“Our billing and medical records staff is inadequate to perform
sufficient research on such a large number of demands for overpayment.
We respectfully request an additional ninety (90) days to research
the patient records included in these letters before we are required
to pay any funds back to you or before interest begins to accrue.
We are aware that in previous instances where Medicare carriers
have issued such mass requests, the patient lists issued contained
patients that were not actually overpaid and even patients that
had not received the drugs in question. We contend that the RAC
contractor, PRG Schultz, may have exceeded the scope of work in
their CMS contract undertaking these actions and therefore, has
not complied with the contractual protocols for investigating alleged
overpayments. Therefore we need the additional time to conduct a
complete audit of the alleged overpayments to ascertain accuracy
and to understand our legal rights. Since the dates of payment were
so long ago, this will require pulling information out of our archives
which will be labor intensive and time consuming.”
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Communicate
with your state representatives and your Congressional delegation
and ask for their assistance in convincing NHIC to postpone
recoupment and interest charges on these funds until you have
had adequate time to prepare a defense. Include a copy of
one of the demand letters (with patient identifying information
redacted) and a copy of your appeal letter. |
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With
the assistance of the California Urological Society, the California
Medical Association, and/or the AMA; we recommend you band
together and seek legal assistance on your rights of appeal
in this matter. We contend that the burden to comply with
the LCA policies rests equally on the providers and the carriers
and that it is unfair to expect the providers to bear the
entire financial burden for errors in processing. We are also
communicating with Jeffrey Kaufman, M.D., the Carrier Advisory
Committee urologist for California and with CMS officials
in Baltimore, Maryland about this issue since the contract
with PRG Schultz is held directly with CMS. With the right
legal advice, an injunction barring PRG Schultz from recouping
this money may be possible and/or a settlement may be achieved
that reduces or eliminates the amount you are expected to
repay. |
We
will continue to monitor this situation on your behalf and we will
attempt to keep you advised of progress as we are made aware of
it. If you have further questions or concerns, please send us a
message at pracman@auanet.org or call us at 410-689-3924. It is
not necessary to send us copies of the correspondence you have received
from NHIC or PRG Schultz on this issue. We have sufficient examples
already.
Rick
Rutherford
Director – Practice Management |
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